Im currently on a thomas cook holiday, what do i do now. You then need your application number, passport number and date of birth to. Thomas cook holiday but flight with easyjet need to know. If you book arrangements other than a package holiday or flight, such as car hire, you. The civil aviation authority caa said there are currently more than 150,000 british customers on thomas cook holidays abroad nearly twice. Myself and 11 other people fly out to turkey on a golfing holiday. Thomas cook airlines was formed in 2003 following a rebranding of the charter airline jmc airlines, which began services in 2000. Your passport must be machine readable otherwise you will be denied boarding. If youre travelling to another country, you may be asked by your airline to provide your passenger information beforehand. United will remark the file, but that is not changing the ticket and does not guarantee anything this is important to know. The immigration authorities of many countries require all airlines to provide passenger passport information prior to departure of any inbound or outbound flights to ensure safety and security.
With its main hub at londons gatwick airport, the airline also operates from 8 other hubs in the united kingdom. If you book a flight with a low cost carrier, if we are made aware that the airline. You can access manage my booking to view any flights on your booking, provided there is at least one flight with a british airways flight number. You can book cheap international and domestic flights with thomas cook. Thomas cook airlines is a british airline company based in manchester. They may ask for more details, and will probably send a claim form. A travel agent told us we cant book flights for anyone who doesnt have a passport number because tsa can cancel the ticketno noticeno refundif there isnt one, as of nov. The new cash passport app has an improved design that makes managing your travel money faster and easier. Youll need to have some form of identification on both domestic and international flights. If you are due to travel and wish to cancel your booking, you should call. Simply call or email and one of our friendly team will provide you with a quote that includes your flights and any extras.
Also we have prebooked our seats but when i log into our booking their is no. Nor are you able to use the new easyjet online check in and pre book seat option. Tui fly, thomas cook airlines, pegasus, flybe, aer lingus or vueling. Thomas cook api and seating air travel forum tripadvisor. It got rejected because they wanted my full birth certificate, and then my mothers birth certificate, so. Thomas cook cash passport travel money card mastercard. You will need to complete a claim form with evidence of the booking attached. I need a repatriation flight home, but have special travel requirements because of a. Most airlines and thirdparty travel sites dont require you to input a passport number at the time of booking. Unless you check in at the last minute you are almost guarenteed to sit together afterall there is only the two of you. Do however make sure that the names are as they will be on the passports because you cannot change them later without a fee. With a fleet of 34 aircraft, thomas cook airlines flights flew to 82 destinations. Do you need a passport number before booking flights.
Thomas cook cash passporttm is how money should travel. Do you need your passport to book an international flight. I have paid for flights to goa in january with thomas cook can i claim. If you get a new passport, you need to get a new eta. No but you will need your full passport details to be entered on your booking before you travel because of the api rules. For flights within the european union you must have a passport for the intracommunity transport of dogs, cats and ferrets, which can be obtained from a vet. If you need to check your passport, or if you hold a nonuk passport, we. Thomas cook package holidays, city breaks and hotels. For flights into the uk from the eu if you are travelling on an id card, you are still recommended to bring your passport with you, if you have one. To be sure, check your booking confirmation details. Photographic id is required on all domestic flights. Im flying to tunisia with a passport that expires in 3 months from the day i go risky i know but cant change it my friends tell me it will be fine as i have on my ticket that i will return on the 24th april passport expires in july i basically need to know how strict thomas cook are with these things and will i. Please be aware that if you booked extras with thomas cook which we do not supply, or offer, such as but not limited to, airport parking, meet and greet service or insurance, you will need to contact the supplier to see if these are still valid. If you are a flexible traveler, then this option will help you save thousands.
For stays lasting up to three months, your passport must be valid for the length of your stay. Thomas cook collapse latest what to do if you are stuck abroad or. Thomas cook airlines flights thomas cook airlines ceased operations on 23 september 2019. When you arrive, a border services officer will ask to see your passport and. Perfect for a family holiday, weekend break or a year off travelling around the world. Youll need details of your booking, such as your thomas cooking booking reference number. If not, you will need to claim the cost of these extras from the caa. Thomas cook helpline number is 1800 209 9100 and it can be used to book a flight, foreign exchange matters, domestic and international packages and other travelrelated services. I went ahead and booked the rest of us online and was never asked for passport numbers. Thomas cook airlines bookings book thomas cook airlines.
Thomas cook are coming from, you dont need a passport to book a holiday. All condor and thomas cook airlines flights to the usa are affected. Please note, you will need your airline reference number which can be found on your flight. Passports, visas and api information british airways. Is money deposited onto a thomas cook cash passport card still valid. Im flying to tunisia with a passport that expires in 3 months from the day i go risky i know but cant change it my friends tell me it will be fine as i have on my ticket that i will return on the 24th april passport expires in july i basically need to know how strict thomas cook are with these things and will i be ok. Thomas cook goes into administration what to do if you are affected. This, along with partnerships with airlines such as air seychelles and bangkok airways mean that it is a simple matter to book flights with both this airline and its partners for a seamless trip.
Some other operators which used thomas cook flights will try to switch their customers to an alternative at no extra cost. These are the key issues for holidaymakers with a booking involving thomas. Avail the best offers on holiday trips, forex, flights for the customers, who book visa online from thomas cook. Thomas cook has collapsed after a year long battle to sell its airline arm and rebuild itself as a hotels giant. Children under the age of 16 do not need to show id on domestic flights excluding italy. At that point, the only information you ll need is contact, payment and billing. I have flown with thomas cook quite a few times and i can tell you that this is just a cheap scam to get more money out of you, dont do it it is a waste of money. If youre a dual tunisianbritish national, you should enter. Nine friends and i are flying to ibiza in july with thomas cook. If you made your booking through the condor flightonly program.
What information is needed to book an airline flight. The advanced passenger information thomas cook airlines collects from you includes your passport details it is important that the information provided is accurate so you pass through checkin at your departure airport and immigration on arrival without delay. How strict with passport validity with thomas cook. The adult they are travelling with can vouch for the infantschilds identity. This is because you are not able to use thomas cook online check in or choose and book options.
The company fell into liquidation in the early hours of monday morning, after. Advance passenger information before you travel nidirect. The only thing i can think of is it might be something to do with advance passenger information api click on the relevant link to see what it specifies. It appears likely that no further flights or holidays will take place, though travellers abroad can continue.
Holiday giant thomas cook stopped trading and entered compulsory liquidation last month, resulting in 100,000s losing holidays and redundancy for 1,000s of members of staff. It is based in manchester and services mostly leisure destinations, usually on a seasonal basis, in approximately 90 locations around the world. This is a separate requirement to getting a travel authority or a visa. Thomas cook has fallen into administration after failing to find an additional. Holidaymakers booked with thomas cook may be concerned about the.
With a valid eta, you can travel to canada as often as you want for short stays normally for up to six months at a time. Thomas cook, the original package holiday company, has collapsed. Holiday firm thomas cook has stopped trading if youre currently overseas. You could get through the uk border quicker by using your epassport at the egates on arrival. No you dont need your passport to book a holiday, though it is wise just to check spelling of names, as they need to match the passports. If you are booked on a short haul flight to the mediterranean, portugal or atlantic islands, you will be. Visa and passport before you fly emirates united kingdom. Others may be on cruises organised and paid through thomas cook. Thomas cook stops trading latest info and your rights. When booking your holiday at travel agents do you need. Flightnetwork offers you the ability to book your flights with price drop protection, for free. You will need your application number, passport number and date of birth to check the status of your application. Thomas cook airlines specializes in servicing international leisure destinations.
Book flights the emirates app manage your booking before you fly baggage information visa and passport requirements whats on your flight your journey starts here travelling with your family fly better about us our current network and services air and ground partners explore emirates destinations join emirates skywards register your company. If you are looking for a bargain deal on flight bookings, then you can use our lowest fare calculator and know the dates in the next 12 months, when the flight tickets would be the cheapest. Thomas cook airlines cheap flights book other tickets on. The airlines will limit the number of seats available at these prices by flight and date. I book people all the time and you do not need passport numbers. You should have received an atol certificate when booking if you. Its the clever alternative to pockets full of cash or your debit card when youre away. Is there a tool to find flight numbers of past thomas cook airline flights. Seat and meal request services, the advance passenger information service, online checkin, if available, can only be used on flights with a british airways.
Visa offers online visa deals and offers thomas cook. If you are flying with easyjet, thomas cook, thomson or avro, you will need to. You should be wary if the travel provider has no atol number, or if the. So we are left in limbo caught between the 2 systems. Also available our cash passport mobile app allows you to. I need to find thomas cook flight number from manchester, uk to dalaman, turkey on september 21st and 22nd, 20. Its fun to plan a trip, but you need to spend time gathering specific pieces of information before you book your flight, including personal details, flight choices and passport numbers. Do you need passport number when booking wiith ryanair. Visa offers book visa online at thomas cook for best visa deals and offers for indian travelers. If you are flying solely within the uk, including northern ireland, you do not. If you are checking bags, it is recommended you check in at least 90 minutes before your flights departure time. This is my first ever holiday and i sent off for a passport in february. Thomas cook collapse latest what to do if you are stuck.
If you booked a thomas cook package holiday without a flight, the. I have paid for flights to goa in january with thomas cook can i. The flights with ryanair and to book online i was directed to edreams, whose booking page had the mandatory fields. Thomas cook has collapsed heres what to do if you have. Thomas cook aims at making flight bookings seamless and faster.
However the high number of customers affected means call centres are likely to be inundated. Your passport must also be in excellent condition the presentation of damaged passports may mean they are unable to travel. If you are assigned an esta pending status, your travel authorization is still being processed. If youre traveling within two weeks, you can make an appointment at a passport agency or center to make sure you receive your passport in time. In 20 they merged with condor, thomas cook airlines belgium and thomas cook airlines scandinavia to become one under the thomas cook group umbrella. Faqs about thomas cook customer care number what is a thomas cook helpline number. Its because the individual price is based on the number of people on the booking. Your easy guide to making the most of cash passport. Please visit the website again within 72 hours and click on the table with the green background located on the right hand side. You must be in possession of the necessary documents for the transport of domestic animals both for transport in the cabin and in the hold of the aircraft.
So what does this mean for thomas cook customers and do. The airline fell into liquidation in september 2019. Thomas cook airlines was a british charter and scheduled airline, having its headquarters in manchester, england. The thomas cook website does not say you need a passport 3 months before travel click on visa and passport information on the attached faq page. If the price of your thomas cook airlines itinerary drops after you book, well credit you the difference. To hear from us and learn about our updates as soon as we have them please sign up for our emails. Enjoy all the benefits of your thomas cook cash passport with an even simpler, more secure and smart way to pay.
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